Privacy Policy

Information you provide

When you request an estimate or contact us, you may provide your name, email address, phone number, project city or ZIP code, project type, description, and photographs you choose to upload. We also receive information you send in replies or other direct communications.

Website and technical information

Our website hosting and security services may process technical information such as IP address, browser and device details, approximate location derived from an IP address, pages requested, request timestamps, and security events. These details help operate the site, troubleshoot problems, and prevent abuse.

How information is used

We use inquiry information to review proposed concrete work, respond to questions, prepare or follow up on estimates, and communicate about requested services. We also use appropriate technical information to maintain the website, understand its performance, protect the estimate form, and meet applicable recordkeeping or legal obligations.

Analytics and cookies

When Google Analytics 4 is enabled, it may use cookies and related identifiers to help us understand visits, pages viewed, referring websites, general geographic areas, device types, and actions such as phone-link clicks or completed estimate requests. This measurement is intended to help us improve the site and make it easier to contact East Coast Concrete.

We do not intend to send your name, email address, phone number, uploaded photographs, or the free-text details of your estimate request to Google Analytics. You can manage or block cookies through your browser settings. Google also provides an Analytics opt-out browser add-on. For more about Google's processing, see Google's explanation of partner-site data.

Service providers and sharing

Information may be handled by service providers supporting our website, form delivery, security, and maintenance. These include our website and hosting providers, the Resend email delivery service, and Open Choice Digital as our website manager. Google may receive website usage information when Analytics is enabled. We may also disclose information when reasonably necessary to comply with legal requirements, protect the website, or respond to a lawful request. We do not sell the personal details submitted in estimate requests.

Retention and security

We keep inquiries and related records for as long as reasonably needed to handle the request, maintain business records, resolve disputes, or satisfy legal obligations. Technical logs and service-provider records may have different retention periods. We take reasonable measures to protect information, but no website or online transmission can be guaranteed completely secure.

Your choices and requests

You may contact us to ask about personal information you have submitted, request a correction or deletion, or ask us to stop nonessential follow-up communications. We will review requests and respond as required by applicable law, subject to reasonable identity verification and lawful record-retention exceptions. Where applicable law provides additional privacy or appeal rights, you may request them through the contact information below.

Other websites and children

Links to services such as Google Maps or Google reviews lead to websites with their own privacy practices. Our website is intended for people seeking concrete services and is not directed at children under 13. We do not knowingly seek personal information from children under 13.

Updates to this policy

We may update this policy as our website or services change. Any revised version will appear on this page with an updated date.

Contact East Coast Concrete

For privacy questions or requests, contact East Coast Concrete in Hampton Roads, Virginia at Eastcoastconcrete757@gmail.com or call (757) 675-2353.